Terms and Conditions for AtoZStore.pk


1. Acceptance of Terms

1.1. By accessing and using AtoZStore.pk (the “AtoZStore.pk”), you agree to comply with and be bound by these
Terms and Conditions. If you do not agree with any part of these terms, please do not use
our services.

2. Registration and Accounts

2.1. To access certain features of the Website, you may be required to register for an account. You are
responsible for maintaining the confidentiality of your account information and password.

3. Privacy Policy

3.1. Your use of the Website is also governed by our Privacy Policy, which can be found here.

4. Products and Services

4.1. AtoZStore.pk offers products and services for online purchase. Prices, product descriptions, and
availability are subject to change without notice.

5. Payment

5.1. Payments for products and services can be made through the specified payment methods. AtoZStore.pk
reserves the right to refuse or cancel any order at its sole discretion.

6. Shipping and Delivery

6.1. Shipping and delivery information is outlined in our Shipping Policy, available here.

7. Returns and Refunds

7.1. Our Returns and Refunds policy is available here.

8. Intellectual Property

8.1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is
the property of AtoZStore.pk and is protected by copyright laws.

9. Limitation of Liability

9.1. AtoZStore.pk shall not be liable for any direct, indirect, incidental, special, or consequential damages
arising out of or in any way connected with the use of the Website.

10. Governing Law

10.1. These Terms and Conditions are governed by and construed in accordance with the laws of
Pakistan, and any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan Jurisdiction.

11. Changes to Terms and Conditions

11.1. AtoZStore.pk reserves the right to update or modify these Terms and Conditions at any
time without prior notice. It is your responsibility to review these terms periodically.

12. Contact Information

12.1. For any questions regarding these Terms and Conditions, you can contact us at

13. Parcel Inspection Requirement

13.1. When you receive a parcel from AtoZStore.pk, you are required to create a comprehensive video of the
unboxing process, starting from the exterior packaging to the unveiling of the individual products.

13.2. In the event that the received product(s) is not complete or if your order is not fulfilled according to
your purchase, it is mandatory to record and document the issue through video evidence.

13.3. The video should clearly showcase the entire unboxing process, demonstrating the condition of each item
as it is unpacked.

14. Claim Submission Procedure

14.1. If the product is found to be incomplete or the order is not fulfilled as per your purchase, please
promptly email or WhatsApp us the video as evidence of the discrepancy.

14.2. Claims regarding incomplete products or unfulfilled orders will only be accepted if the required video
evidence is submitted within a reasonable timeframe from the parcel receipt date.

14.3. It is imperative that the video evidence is authentic, unaltered, and clearly demonstrates the issues
faced with the received product(s).

15. Non-compliance with Video Requirement

15.1. Claims for incomplete products or unfulfilled orders will not be accepted if the mandatory video recording of the unboxing process is not submitted.

15.2. If a claim is made without the requisite video evidence, it will be considered null and void, and no compensation or replacement will be provided.

16. Disclaimer: 

16.1. We appreciate your cooperation in adhering to the video recording requirement for parcel inspection. By making a purchase on AtoZStore.pk, you acknowledge and agree to comply with the specified procedures outlined in Sections 13, 14, and 15.

Have a question? Contact us!