Shipping Policy

At AtoZStore.pk, we understand the importance of timely and reliable shipping to ensure you receive your orders promptly and in perfect condition. Our shipping policy outlines our procedures, rates, and delivery options to provide you with a seamless shopping experience.

Shipping Methods and Rates:

We offer a variety of shipping methods to accommodate your needs:

  1. Standard Shipping: Our standard shipping option delivers your order within 3-7 business days, depending on your location and the shipping carrier’s transit times. Standard shipping rates are calculated based on the weight, dimensions, and destination of your order.
  2. Express Shipping: For those who require expedited delivery, we offer express shipping services that deliver your order within 1-3 business days. Express shipping rates are calculated at checkout based on the urgency of delivery and your location.
  3. Free Shipping: We may offer free standard shipping on qualifying orders, subject to certain conditions such as order value, product category, or promotional offers. Eligibility for free shipping will be clearly indicated at checkout.

Order Processing Time:

Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online through our website or the designated shipping carrier’s website.

Shipping Restrictions:

Please be aware of the following shipping restrictions and considerations:

  • International Shipping: At this time, we only offer shipping within [insert country or region]. We do not ship to international destinations.
  • PO Box Addresses: We are unable to deliver to PO Box addresses. Please provide a physical address for delivery.
  • Remote Areas: Deliveries to remote or inaccessible areas may take longer than the standard transit times indicated.

Shipping Partners:

We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. Our shipping partners may include but are not limited to:

  • TCS
  • Leopards
  • Rider
  • Blue-Ex

Shipping Damage or Loss:

In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately for assistance. We will work with you to resolve the issue and ensure a satisfactory outcome, which may include issuing a replacement or refund.

Contact Us:

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team. We are committed to providing exceptional service and support to our valued customers.

Have a question? Contact us!